ENROLMENT & FEES

Haere mai! Check out our Meet the Team page for more information on our GPs and Nurse Practitioner here at The Terrace Medical Centre.

We continually assess our ability to take on new patients and are happy to answer any questions you may have about our fees or enrolment.

Currently taking new enrolments:
- Dr Martin Harris
- Jasper Nacilla (Nurse Practitioner)

To enrol with Dr Martin Harris or Jasper Nacilla (NP):

Please ensure you read all information on this page before completing our online enrolment forms, especially the New Patient information below.
Complete our online enrolment forms here. Ensure you include all requested information and required documents (if applicable).

We have enrolment wait-lists for:
- Dr Brenda Gibson
- Dr Julian Foster
- Dr Christopher Veal

To get on the enrolment wait-list for any of these practitioners, please email reception@ttmc.co.nz with:

your full name
your date of birth
your contact number
your address
name of the practitioner you would like to enrol with

Reception will get in touch with you when we are able to enrol you. Please be aware that wait-times will vary.

Online enrolments received for any clinicians other than Dr Harris and Jasper Nacilla (NP) will be rejected unless reception has been in touch with you prior.

New Patients

Once you have completed and submitted your enrolment forms:

1) Await confirmation of enrolment

We will contact you to let you know once your enrolment forms have been processed. This may take up to a week depending on workload, but we will always endeavour to process them as soon as possible.

If you need an urgent appointment before we contact you, we may be able to see you as a casual patient depending on availability.

2) Book your New Patient appointment with a practice nurse (required)

We require all new patients* to see a practice nurse for a New Patient appointment before your first GP or Nurse Practitioner consultation. This nurse appointment is to go over your medical history and take base-line measurements such as height, weight, and blood pressure, so that you and your doctor can then focus on dealing with your concerns.

You can book your New Patient nurse appointment once we have contacted you to confirm your enrolment forms have been processed. We encourage you to book in for your New Patient practice nurse appointment as soon your enrolment is confirmed to get this out of the way. The standard practice nurse appointment fee applies.

*except tamariki and pēpē

3) Book with your GP or Nurse Practitioner (optional)

If you need to see your practitioner, you may like to book your New Patient nurse appointment and an appointment with your practitioner back-to-back.

If back-to-back appointments are not available at a time that suits you, you may need to arrange your practitioner appointment for another day.

4) Register for our patient portal Well (optional)

See our Contact Us page for info.

We recommend all new patients read over our:

National Enrolment Service (NES)

What is the NES?

The National Enrolment Service (NES) is a secure database which provides a single source of truth for all national primary health organisation enrolment data. It allows health services to maintain and update patient identity and enrolment information.

Who can view and update enrolments in the NES?

Only those organisations authorised by the Ministry of Health can use the NES web services to access NHI and enrolment information. Health providers and their authorised staff can view and update NES enrolment and NHI information.

Why does enrolment in the NES require an NHI number?

The NHI number and NHI information is used to confirm your identity:

An NHI number enables important health information about you to be shared between healthcare service providers if required. It is important that the NHI contains your most recent information so that when other providers you may visit (e.g. another doctor, the hospital, or an after-hours medical centre) access the NHI to confirm your identity, they are able to find the correct person.
Your age, gender, ethnicity, and deprivation quintile (based on your address) recorded in the NHI are used for the calculation of healthcare funding when the NES is used as the source of enrolment information. A residential address needs to be recorded on the NHI for you so that you can be allocated to a district health board (DHB), e.g. for health funding allocation purposes. If you request that your residential address is kept confidential, we can record “Request address kept off NHI."

Primary Care Patient Experience Survey (PES)

Our practice participates in a national survey about people’s health care experience and how their overall care is managed across the health system. Taking part is voluntary. All new patients enrolling at a practice can indicate whether they would like to be included in the survey or not and confirm their contact details for the survey if they do. These preferences are entered into the NES. Existing patients are asked about their preferences relating to the survey when they attend for an appointment during the survey week (quarterly). Practice staff will enter their preferences into the NES when they visit.

Your responses to the following questions can be recorded in the NES:

I do not wish to participate in the Patient Experience Survey
What is your preferred cell phone number to text the survey invitation to?
What is your preferred email address to send the survey invitation to?

Please speak with a staff member if you have any concerns about your information or the privacy of your information.

Health Information – Confidentiality & Privacy

Download and read our Use & Confidentiality of Your Health Information fact sheet and our Health Information Privacy Statement.

Use & Confidentiality of Your Health Information fact sheet pdf

Health Information Privacy Statement pdf

Fees

As of 01 August 2025

Standard 15 minute GP and Nurse Practitioner appointments

The fees in the table below are based on a standard 15-minute appointment only

Additional charges apply for extra time used and for particular services and materials, for example:

Driver licence medicals
Personal, insurance, and other medicals
Minor surgery
Referral letters
Materials such as liquid nitrogen, proctoscopes, speculums, dressings, nebuliser equipment, etc.

Please contact our reception to get a quote for a specific service

Enrolled patients:

Age	GP/Nurse Practitioner Account*	GP/Nurse Practitioner ACC Account*	GP/Nurse Practitioner CSC Holder*
0-13	FREE	$57.50	FREE
14-17	$77.00	$87.50	$30.00
18-24	$80.50	$90.00	$30.00
25-44	$92.50	$90.00	$30.00
45-64	$94.50	$90.00	$30.00
65+	$85.50	$90.00	$30.00

*We give a $5.00 credit for GP and Nurse Practitioner consultations that are paid for on the day of the appointment

Virtual consultations (phone or video) are charged at the same fee as in-person consultations

See our FAQs page for more information on our fees

Non-Enrolled / Casual / Visitor: $137.00 (payment must be made at the time of your appointment)

Repeat Prescriptions

$37.00 for a non-urgent prescription
$44.50 for an urgent/same-day prescription

NB: ALL patients (including those under 14 years) incur charges for prescriptions

See our FAQs page for more information on prescriptions

Practice Nurse Appointments

$50.00 for a standard 15-minute appointment
$29.00 for an ACC nurse appointment (base fee 14+ years – other fees apply in some circumstances)

Additional charges are made for some specific services and materials, for example:

Wound dressings
Liquid nitrogen
Vaccinations
Echocardiographs
Lung function testing (spirometry)
Etc.

Nurse Telehealth

$17.00 minimum fee for requested call from nurse

NB: Generally no fee will apply if a nurse has initiated the call or if we need to triage your cold-/flu-like symptoms - but if you then request advice or information beyond what the nurse has called you about, a fee may apply

Zero Fees for Tamariki Under 14 Scheme

Tamariki enrolled at The Terrace Medical Centre and aged 13 years and younger are eligible for funded standard GP/Nurse Practitioner appointments, meaning they can see their doctor or Nurse Practitioner for free.

The Zero Fees scheme does not apply to the following:

ACC-related appointments
Practice nurse appointments
Prescriptions without an appointment
Additional materials required in a consultation
Extended consultations such as medicals
Letters such as medical certificate or referrals

Standard fees will apply for these services

Failed Appointments

Failed appointment fees apply at your clinician's discretion if you:

do not show up for your appointment/answer your scheduled call, or
fail to give us at least 1 hour's notice for cancelling a standard 15-minute appointment, or
fail to give us at least 2 hours' notice for cancelling longer appointments

$20.00 failed nurse appointment

$33.50 failed GP appointment

If you fail to attend your appointment due to something outside of your control please discuss this with us.

If you have any questions about our fees or would like to get more information on the expected costs of a particular service, please call us and speak with one of our friendly receptionists.

If you’re having financial difficulties, please discuss this with your practitioner at the time of your appointment: it may be possible to arrange an account facility in some circumstances.

See our FAQs page for answers to some frequently asked questions about fees.