In an emergency dial 111


If you need clinical advice or treatment outside of our opening hours there are a number of options available to you depending on the urgency of the situation.

If it is an emergency, please call 111 and ask for an ambulance or visit your nearest Emergency Department.

Urgent in-person appointments (non-emergency)

For urgent in-person appointments you can visit your nearest After Hours clinic:

Wellington Accident & Urgent Medical Centre

17 Adelaide Road, Mount Cook, Wellington

Open 8AM-9PM every day 

Walk-in clinic – no appointment needed (you will be seen in order of urgency).

Lower Hutt After Hours Medical Centre

729 High Street, Lower Hutt 

Open 5.30Pm-10PM Mon-Fri, 8AM-10PM Sat-Sun, 8AM-10PM public holidays 

Walk-in clinic – no appointment needed (you will be seen in order of urgency).

Team Medical Urgent Care Clinic

Coastlands Shopping Mall,
State Highway 1, Paraparaumu

8AM-9.45PM every day (except Christmas day – 8AM-8PM) 

Walk-in clinic – no appointment needed (you will be seen in order of urgency).

Urgent or out-of-hours virtual appointments (non-emergency)

For urgent or out-of-hours appointments where you don’t need to see a clinician in person, you can book a virtual appointment with a NZ doctor via Practice Plus.


Visit PracticePlus. The website will walk you through making your appointment.

Select “FAQ” from the menu to check that your concern is suitable for a virtual appointment, or to answer other questions you may have about the service.

Health advice

Healthline is available 24/7 to provide free health advice from nurses, paramedics, advisors, and doctors over the phone.

Covid-19 advice

For general COVID-19 health advice call the COVID-19 Healthline on 0800 358 5453 – available 24/7.

For support for the Disability Community with COVID-19 call the Disability Helpline on 0800 11 12 13.

Vaccination Healthline

For information and advice on vaccinations call 0800 28 29 26 – 8AM-8PM 7 days.